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Tracking codes and tracing a package
The majority of carriers we use will supply a personal tracking number for each package. When we have these, we will send your tracking code to you automat...
Wed, 16 Oct, 2019 at 11:04 AM
Customs and duty payments
Customs and duty payments can vary from country to country. The information below should give you an idea of what to expect when your light is sent to your ...
Wed, 16 Oct, 2019 at 11:22 AM
Shipping: How much and when to expect it.
We send all of our packages from our shipping warehouse based in the UK and US. Most packages will be sent using our Royal Mail service, however in some cas...
Wed, 16 Oct, 2019 at 11:50 AM
Changing an order/delivery address
Changing your shipping details If you need to change your shipping details, then please send us an email as soon as possible after placing your order. Each...
Wed, 16 Oct, 2019 at 10:59 AM
Military and PO Box addresses
Military addresses We can ship to military addresses, no problem. Just make sure that  we can get a signature upon delivery. The courier services that we u...
Wed, 16 Oct, 2019 at 12:03 PM