If you bought your lights via our website, beryl.cc (previously blaze.cc), you can return the product for a full refund within the first 30 days of receiving the light as long as the packaging has not been opened. Please send us an email on firstname.lastname@example.org and let us know why you’d like to return the product, we’ll then send you returns information.
Please don’t return a product without getting in touch beforehand because we won’t know who has sent us the package. When returning something to us, it’s best to use a jiffy bag or postage box to prevent any further damage in the post that we are not responsible for. We’ll issue a full refund as soon as we receive the light.