For logistical reasons, we cannot accept unsolicited returns, so please email us on support@beryl.cc first. Our team will be happy to help you.


Please print, complete and include the paperwork "Returns form" when returning your package.  


If you are posting from within the UK, we have a prepaid postage label below for warranty claims - see attached. This will not work for overseas postage. Ensure that your return address is on the package and we recommend that you also get a proof of postage receipt, which can be obtained for free from the Post Office.